Front Office Staff - Premium Healthcare Facility

Join Jakarta Kyoai Medical Center as a Front Office Staff and become the welcoming face of our premium healthcare facility in Bali. In this pivotal role, you will ensure every patient and visitor receives exceptional, professional, and courteous service, setting the tone for their entire experience with us. Located in Denpasar, Badung, our center is committed to providing top-notch medical services in a serene and luxurious environment.

As a Front Office Staff, you will be the first point of contact for our patients, handling inquiries, appointments, and administrative tasks with efficiency and warmth. You will work closely with our medical staff, ensuring smooth operations and a seamless flow of information throughout the facility. This role offers a unique opportunity to be part of a growing healthcare institution in Bali, where your contributions will directly impact the quality of patient care.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients and visitors with a warm and professional demeanor.
• Handle and direct inquiries, appointments, and administrative tasks efficiently.
• Manage and maintain patient records using electronic health record (EHR) systems.
• Coordinate with medical staff to ensure smooth operations and timely patient care.
• Assist in scheduling and rescheduling appointments, and managing patient waitlists.
• Provide information about the facility, services, and medical procedures to patients and visitors.
• Maintain a clean and organized front office area, ensuring a welcoming environment for all.
• Assist in handling billing and insurance inquiries, and processing payments.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Proficiency in Indonesian and English, both written and spoken.
• Familiarity with electronic health record (EHR) systems and administrative software.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong organizational skills and attention to detail.
• Flexibility to work varying shifts, including weekends and holidays.
• Valid SIM (Surat Izin Mengemudi) and a reliable means of transportation.

🛠️ Keahlian

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